Setup support
Get help deciding how JobMate should fit your team, jobs, customer messages and money records.
Book Setup HelpSupport
Get help keeping work moving.
JobMate support helps with setup, package choice, Money Receipts, Costing, Quoting & Invoicing, Students and everyday use.
Package support
Ask which option suits your needs: Money Receipts, Costing, Quoting & Invoicing, Students, a combined package or a custom system.
Ask About PackagesExisting customer help
Get help with users, messages, job updates, money capture and daily JobMate use.
Request SupportSupport promise
Practical help, not confusing software talk.
JobMate support focuses on the way your business really works: who needs to know what, where messages arrive, how jobs move and where money details must be captured.
Common support topics
- Choosing a package
- Setting up team users
- Using JobMate Money Receipts
- Using Costing, Quoting & Invoicing
- Setting up JobMate Students
- Keeping customer information separate
For direct support, email hello@jobmate.co.za.
Help shape JobMate
Your feedback helps JobMate improve.
The people doing the work often see the clearest opportunities for improvement. We welcome honest feedback and practical suggestions, and we use them to understand what small and medium businesses need most.