JobMate cancellation policy.

Last updated: 1 October 2026

1. Cancelling a ready-made package

The ready-made monthly packages advertised on the JobMate pricing page have no setup cost and may be cancelled at any time. Customers can request cancellation by emailing hello@jobmate.co.za.

2. Subscription access

Unless a different arrangement is confirmed in writing, access continues until the end of the current paid billing period and the package will not renew after cancellation takes effect.

3. Custom systems and additional work

Custom application design, system development, integrations, configuration and other additional work are not covered by the ready-made package cancellation terms. Cancellation, payment and ownership conditions for custom work follow the accepted quotation, proposal or contract. Charges may apply for work already completed, approved project stages and committed third-party costs.

4. Customer data

Customers can request guidance on exporting or preserving relevant business data before access ends, subject to the package and system setup.

5. Restarting

A cancelled customer can request to restart a ready-made package, subject to current package availability and pricing. Restarting or changing custom work may require a new scope and quotation.