JobMate privacy policy.

Last updated: 1 October 2026

1. Information we collect

JobMate, operated by Heidi Jansen as a sole proprietor, may collect contact details, business details, setup request information, support messages, customer reviews and information needed to provide selected JobMate services.

2. How information is used

Information is used to respond to enquiries, arrange demos, provide setup support, manage customer access, deliver services and improve JobMate workflows.

3. Public website separation

The public JobMate website is used for information, enquiries and onboarding. Private customer messages, dashboards, accounting records and operational data belong on the secure cloud/app side, not inside the public website.

4. Sharing information

JobMate does not sell customer information. Information may be shared only where needed to provide services, comply with law or support connected services requested by the customer.

5. Security

JobMate aims to use practical safeguards to protect customer information and to keep customer data separated according to the selected setup.

6. Customer reviews

Review submissions are received by email and are not published automatically. A review is published only with the reviewer's permission. The reviewer's email address is used for verification and contact and is not displayed as part of the public review.

7. Contact

Privacy questions can be sent to hello@jobmate.co.za.